Returns & Exchanges Policy

📦 Returns Eligibility

• ✅ Products may be returned within 30 days of delivery if unused and in original packaging.
• 🚫 Items must not show signs of wear or damage.

🔁 Process for Returns

• 📧 Contact our customer support at support@everwoodco.com with your order number to initiate a return.
• 📬 You’ll receive return shipping instructions via email.
• 💸 Shipping charges for returns are the customer's responsibility, except in the case of defective products.

🔄 Exchanges

• 📦 Exchanges are handled similarly to returns. Contact customer support to begin an exchange.
• 🚚 Shipping costs for the exchanged item may apply.

💳 Refunds

• ⏳ Refunds are processed within 7–10 business days after receiving and inspecting the returned product.
• 💵 Refunds will be issued to the original payment method used during purchase.